TERMS AND CONDITIONS

Terms and Conditions

Welcome to circYoulation. These Terms and Conditions govern your use of our website, services, messaging programs, and related applications (collectively, the “Services”). By accessing or using our Services, you agree to comply with these Terms. If you do not agree, please discontinue use immediately.

Use of Services

The content and functionality of our website and applications are provided to facilitate non-emergency medical transportation (NEMT) and related services. By using our Services, you certify that the information you provide is accurate and that your participation aligns with any applicable transportation benefits provided by Medicaid, Medicare, or private insurance plans.

We reserve the right to update these Terms at any time. Continued use of our Services after updates signifies acceptance of the new terms. It is your responsibility to review changes periodically.

Messaging Program (SMS/MMS/Email) – A2P Compliance

By providing your phone number or email, you consent to receive service-related communications, including appointment reminders, account updates, confirmations, and customer support notifications. With your consent, you may also receive promotional or marketing messages.

Opt-Out: You can stop receiving SMS messages at any time by replying STOP. After you send STOP, we will confirm your opt-out and you will no longer receive SMS messages from us. To rejoin, you must opt in again.
Help: If you need assistance with messaging, reply HELP or contact us at [email protected] updates, offers, or account-related information.
Message & Data Rates: Standard message and data rates may apply depending on your carrier plan. Message frequency may vary.
Consent: Your consent to receive messages is not required as a condition of using circYoulation’s Services.

Proprietary Rights

All content, including text, graphics, logos, and software, is the property of circYoulation or its licensors. You may not reproduce, distribute, or use our content for commercial purposes without prior written permission. Temporary copies necessary for normal web browsing and personal use are permitted.

Our trademarks, service marks, and logos may not be used without authorization. Any third-party trademarks appearing on our site are used with permission or under fair use principles.

User Responsibilities

Users may not use the Services for unlawful activities, unauthorized access to systems, or actions that violate intellectual property rights. You agree not to modify, reverse-engineer, or interfere with the functionality of our Services.

Third-Party Services and Links

Our Services may contain links to third-party websites for user convenience. circYoulation is not responsible for the content, privacy policies, or practices of these external sites. Users should review the policies of third-party websites before interacting with them.

Privacy and Data Collection

Our Privacy Notice details how we collect, use, and protect Personal Information. By using our Services, you consent to these practices. We implement reasonable security measures, but we cannot guarantee complete protection of transmitted data.

Disclaimer of Liability

Our Services are provided “as is” without warranties of any kind. circYoulation is not responsible for any errors, service interruptions, or damages resulting from your use of the website, messaging programs, or related applications. We do not guarantee availability, accuracy, or fitness for a particular purpose.

To the extent permitted by law, circYoulation is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our Services, including but not limited to issues related to SMS/MMS/email delivery, delays, or third-party carrier failures.

Dispute Resolution

By using our Services, you agree to resolve any disputes through binding arbitration, except in cases where small claims court jurisdiction applies. Arbitration will take place in [Insert Location], in accordance with the rules of the American Arbitration Association. You waive the right to participate in class-action lawsuits against circYoulation.

Governing Law

These Terms are governed by the laws of the state of South Carolina, without regard to conflict-of-law principles. Any legal disputes shall be resolved in the courts of Horry County, South Carolina.

Modification and Termination

circYoulation may modify or discontinue its Services at any time without prior notice. We also reserve the right to suspend or terminate access for users who violate these Terms.